Privacy Policy

1. Who is responsible for your data?

Pawsvexa is the pet care brand and website operating at pawsvexa.com. The website operator is responsible for determining how personal information collected through Pawsvexa is used and protected.

• Website / Brand: Pawsvexa
• Website: pawsvexa.com
• Privacy contact: contact@pawsvexa.com

2. Information we collect

The information collected depends on how you use Pawsvexa.

• Newsletter information: your email address, subscription status and related consent or subscription records when you sign up for Pawsvexa email updates.
• Contact information: your email address, name if provided, and the content of messages you send to Pawsvexa.
• Technical and security information: information such as IP address, browser type, device type, operating system, requested pages, timestamps and security-related logs that may be generated by the website, hosting provider or security systems.
• Analytics information: general information about visits, page views, traffic sources, device types and website interaction where analytics tools are enabled and permitted.
• Cookie and preference information: information stored through necessary cookies, consent settings or other similar technologies.
• Third-party media interaction: technical information that may be processed by services such as YouTube when embedded videos or other third-party content are loaded or played.

Pawsvexa does not ask visitors to provide sensitive personal information through the website and visitors should avoid sending unnecessary sensitive personal data by email.

3. How we use personal information

Personal information may be used to:

• Operate, maintain and secure pawsvexa.com.
• Respond to questions, messages and collaboration requests.
• Manage Pawsvexa newsletter subscriptions.
• Send veterinarian-informed pet care updates to subscribers who have chosen to receive them.
• Maintain records of subscription preferences and unsubscribe requests.
• Understand how visitors use the website and which content is useful.
• Improve website performance, navigation, articles and educational resources.
• Prevent spam, abuse, fraud, unauthorized access and technical problems.
• Comply with applicable legal obligations.

4. Legal basis for processing

Where the General Data Protection Regulation or similar data protection rules apply, Pawsvexa processes personal information only where an appropriate legal basis exists.

5. Newsletter and Brevo

Pawsvexa offers an email newsletter for pet care information, new articles, educational resources and Pawsvexa updates.

When you subscribe, your email address and related subscription information are processed through Brevo, the email marketing and newsletter service used by Pawsvexa.

Brevo may process information on Pawsvexa's behalf in order to store subscriber information, manage mailing lists, send emails and record subscription or consent information.

Newsletter emails are sent only to subscribers who have chosen to receive them. You may withdraw your consent at any time by using the unsubscribe link included in marketing emails or by contacting Pawsvexa.

Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.

After an unsubscribe request, limited information may be retained where necessary to ensure that the unsubscribe preference continues to be respected.

More information about Brevo's privacy practices is available in the Brevo Privacy Policy .

6. Email contact

If you contact Pawsvexa by email, we may process your email address, any name you provide and the content of your message in order to respond and manage the relevant communication.

Messages may be retained for a reasonable period where necessary for communication, record keeping, security or protection against spam and abuse.

7. Cookies and similar technologies

Pawsvexa may use cookies, local storage or similar technologies for website functionality, security, consent management, performance measurement and embedded third-party content.

Necessary cookies

Some technologies are required for the website to operate securely and correctly. These may be used without consent where permitted by law.

Analytics cookies

Where analytics tools use non-essential cookies or similar tracking technologies, they should only be activated in accordance with applicable consent requirements.

Third-party cookies

Embedded services such as YouTube may use their own cookies, identifiers or similar technologies when third-party content is loaded or played.

Where required by law, non-essential technologies should not be activated until the visitor has made the relevant consent choice.

Visitors may also manage or delete cookies using their browser settings.

8. Analytics

Pawsvexa may use website analytics tools to understand general traffic, popular content, website performance and user experience.

Depending on the analytics service used, information such as approximate location, device type, browser information, traffic source and page interaction may be processed.

Where consent is legally required for analytics technologies, Pawsvexa aims to activate those technologies only after the relevant consent has been obtained.

9. Embedded videos and external platforms

Pawsvexa articles may contain embedded YouTube videos and links to external platforms such as YouTube, TikTok and Instagram.

When you interact with embedded or linked third-party services, those providers may receive technical information such as your IP address, browser information, device information or interaction data.

Third-party platforms operate under their own privacy policies, cookie practices and terms. Pawsvexa does not control how those external services process personal information.

10. Service providers and sharing

Pawsvexa does not sell personal information.

Personal information may be processed or shared with service providers where reasonably necessary to operate Pawsvexa, including:

• Website hosting and infrastructure providers.
• Website security, spam prevention and technical service providers.
• Brevo for newsletter and email subscription management.
• Analytics providers where analytics are enabled.
• Embedded content and media providers such as YouTube.
• Professional advisers or legal authorities where disclosure is required or permitted by law.

Service providers are expected to process information according to their contractual and legal obligations.

11. International data transfers

Some service providers used by Pawsvexa may process information in countries outside the country where a visitor lives, including outside the European Economic Area.

Where applicable, international transfers should rely on lawful safeguards such as adequacy decisions, contractual protections or other mechanisms permitted by data protection law.

12. How long we keep information

Pawsvexa keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to legal, security and operational requirements.

• Newsletter information: generally retained while you remain subscribed and, where necessary, limited information may be retained afterwards to respect unsubscribe requests.
• Email correspondence: retained for a reasonable period depending on the nature of the communication.
• Security and technical logs: retained for a limited period as necessary for security and troubleshooting.
• Analytics information: retained according to the configuration and retention settings of the relevant analytics provider.

13. Your privacy rights

Depending on where you live and the laws that apply, you may have rights regarding personal information processed by Pawsvexa.

These rights may include the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Request restriction of certain processing.
• Object to processing based on legitimate interests.
• Receive certain information in a portable format where applicable.
• Withdraw consent where processing is based on consent.

To make a privacy request, contact contact@pawsvexa.com.

Pawsvexa may need to verify a request before providing, correcting or deleting information.

Individuals in the European Union or European Economic Area may also have the right to lodge a complaint with the data protection authority responsible for their location.

14. No sale of personal information

Pawsvexa does not sell personal information.

Pawsvexa does not currently use personal information for automated decision-making that produces legal or similarly significant effects on visitors.

If Pawsvexa later introduces advertising, additional tracking technologies or materially different uses of personal information, this Privacy Policy will be reviewed and updated.

15. Children’s privacy

Pawsvexa is intended for general pet owners and animal-care audiences and is not designed to knowingly collect personal information from children.

If you believe that a child has submitted personal information to Pawsvexa, please contact us so that the situation can be reviewed and appropriate action taken.

16. Data security

Pawsvexa aims to use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, email system, server or internet transmission can be guaranteed to be completely secure.

17. Veterinary and pet health messages

Visitors may contact Pawsvexa about pet health, behavior or general animal-care topics.

Information submitted about an animal may be reviewed in order to respond to the communication, but Pawsvexa does not provide emergency veterinary diagnosis or treatment through the website.

Do not delay professional veterinary care while waiting for an online response.

18. Changes to this Privacy Policy

Pawsvexa may update this Privacy Policy when the website, services, technology providers or legal requirements change.

Material changes will be reflected on this page and the “Last updated” date will be revised.